SPRINGBOARD4EDUCATION IS THE BRITISH COUNCIL IELTS OFFICIAL TEST CENTRE IN CAMBODIA AND LAOS.


IELTS – the International English Language Testing System – is the world’s most popular English language test. It is developed by some of the world’s leading experts in language assessment and evaluates all of your English skills — reading, writing, listening and speaking.T he test reflects how you’ll use English to study, work and live in an English speaking environment.  

Study, work and live abroad: IELTS is accepted by more than 10,000 organisations in over 140 countries. Those organisations include governments, academic institutions and employers with 3,400 in the USA alone.  

Get where you want to go: In most countries where English is the main language, you’ll need evidence of English language skills to apply for jobs and university courses.  

Prove yourself at home: Proving your English language skills with an IELTS test can help you get a better job or a promotion in your home country. 

Looking to emigrate?: Your IELTS test results will help you meet your immigration requirements. All immigration authorities that require an English language test will accept IELTS. 
If you you have taken the paper-based test, you will be able to preview your results after 13 calendar days from the test date. If you have taken the computer-delivered test, you will be able to preview your results after 3 to 5 calendar days from the test date. 
We will send out a paper copy of your IELTS test score, the Test Report Form (TRF), via mail delivery 13 days after the test date for a paper-based test and 3 to 5 days after a computer-delivered test.
If you lose your Test Report Form or forget your test results, please contact us by Central@springboard4education.com.
Institutions need original copies of your Test Report Form. Photocopies will not be accepted. We can send up to five additional copies of your TRF directly to institutions you are applying to (for instance universities, immigration officers, etc.). If you would like us to do this, please include the relevant addresses when you book your test. Please do not forget to give the full postal address of the institution.
Without the complete address we are not able to check whether the institution has access to the IELTS Test Report Form Verification Service that allows it to view your results after we have submitted them electronically. In case they do not access this service, we will send your TRF by post.
If you want us to send another copy of your TRF to a  recognised institution   in addition to the five copies we provide, you will need to pay an administration fee of 20USD per copy plus an extra courier fee if you require.

If your test centre has been closed, you can order additional test form from IELTS.org 
You will need to provide the institution’s address and fill in the “Additional TRF Form”. and submit to SpringBoard4Education Cambodia in Toul Kork or SpringBoard4Education in Laos in Kampheng Moeung Road or send an email to  central@springboard4education.com. We will then send the TRF directly to the institution.
Please note that an additional Test Report Form takes around 10 days to be processed. 
You will be awarded an IELTS band score from 0-9 for each test section, which reflects your proficiency in English. Your TRF shows a score for each of the four skills (Listening, Reading, Writing and Speaking), as well as an overall band score. You can score whole band scores (for example 5.0, 6.0, 7.0) or half band scores (e.g. 5.5, 6.5, 7.5) in each section of the test.

Find out more about IELTS score means here
Organisations will usually not accept your results if they are more than two years old, unless you provide evidence that you have actively maintained or tried to improve your English since taking the test. The IELTS Partners cannot confirm the validity of test results that are more than two years old.
If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked. The fee for this service is 150 USD, which will be refunded if your score is increased for any section of the test. You need to apply for a re-marking no later than six weeks after the test date, regardless of whether you have taken IELTS on Paper, IELTS on Computer. You can submit an Enquiry on Results online from the Test Taker Portal. Alternatively, you can download the Enquiry on Results Form (click to download ) and submit it to the test centre where you sat the test. Make sure you attach your proof of payment. You result will normally be available in 2 to 21 days, depending on several factors including the number of sections requested for remark. If you have not received a response after 28 days, please contact your test centre.
There are no restrictions on re-taking IELTS. You can book a test as soon as you feel you are ready to do so. Please note that your score is unlikely to increase unless you make a significant effort to improve your English before re-taking the test.
You might feel a bit nervous about your IELTS test day. So that things go smoothly as possible for you, we’ve put together some information to help you understand what will happen on the day of your test. You will need to arrive in good time for your IELTS test.

Your confirmation email will provide you with timings and procedures on the test day. If you arrive late, you may not be allowed to take the test. You will receive an email at least three days before the test so you will know at what time your test starts.

If you have asked for special arrangements as a result of a disability or other condition, adjustments will be made for you on the test day. Please contact our staff at the test venue six weeks in advance.

Make sure you are prepared and have something to eat and drink beforehand. You will not be allowed to take food into the test room and you will only be allowed to take water in a transparent bottle.
The Listening, Reading and Writing tests take 2 hours 40 minutes and there are no breaks between the parts of the test. The order in which these tests are taken may vary. 
Your Speaking test may be offered on the same day as the other sections of the test, or up to a week before or after.
You will receive notification in advance if your Speaking test is on a different day to your main test day.
You need to bring:
  • your national ID card or passport
We recommend you bring:
  • a transparent bottle of water.
You will not be able to take anything else into the test room.  Switch off your mobile phone and any other electronic devices. You will be asked to place these with other personal belongings outside the test room.
There will be a secure area where you need to leave all your belongings. The British Council is not responsible for loss or damage to your personal belongings at the test venue. Therefore, we strongly recommend leaving valuables like mobile phones and computers at home.
The IELTS test location staff will check your identity when you arrive.

Please bring the same valid ID (National ID card or passport) you used when you booked your test.  Invalid or expired ID / identification documents will not be accepted.

If you cannot provide valid ID (National ID card or passport), you will not be able to sit the test.
Your photograph will be taken on test day as an additional security measure and will appear on your Test Report Form.
Stay in your seat until the invigilator gives you permission to leave the room. If you think that there have been any issues that may have affected your performance, tell the invigilator straightaway.

If you want to raise an issue or make a complaint, please ask your invigilator for a Test Day Incident Form to complete. This form needs to be submitted within one week of the test date.
If you have any questions during the test, raise your hand to ask for help.

When you take the Listening test, check that you can hear the sound properly. Raise your hand straightaway and let the invigilator know if you cannot hear the recording.

Please remember that you will have 10 minutes after the Listening section to fill in your answer sheet. You will not have 10 minutes after the Reading section, so make sure that you write your answers on your answer sheet as you complete each section.

If you need to go to the bathroom during the test, raise your hand to attract the attention of the invigilator. Do not disturb other test takers.

Transferring your test date 

  • You are able to transfer the test date two weeks before the schedule test date (first component), you will be charged $50USD for the fee. 
Cancelling your IELTS test 
  • Two weeks before the schedule test date (first component), you will be eligible to get full refund back. 
  • Less than two weeks before the schedule test date (first component), you will not be eligible for the refund.
Exceptional circumstances 
You may be able to request for an exception to be made to the standard transfer or cancellation policies, with supporting evidence, in cases of:
  • serious medical conditions which prevent you from attending or performing normally on test day; as verified by a medical certificate from a qualified medical practitioner** (does not include minor illness such as a mild cold)
  • recent family bereavement
  • hardship/trauma – victim of crime, victim of a traffic accident
  • other forms of significant hardship
  • compulsory military service.
You must submit your exception request in writing to the test centre no later than on the first working day after your scheduled test date. Supporting evidence must be submitted within a maximum of five working days after your scheduled test date. Requests without supporting evidence cannot be considered. Your test centre will respond to you within seven working days. 
If your test centre approves your exception request, you will be able to transfer to a new test date free of charge or be eligible for a refund of 75% of the test fee*. 
If your test centre does not approve your exception request, then the standard transfer and refund policies, detailed above, will apply. 

Test Centre Exceptions 
Under certain circumstances outside test centre control, we may have to cancel your test. These circumstances include, but are not limited to, extreme weather conditions, natural disaster, civil unrest and industrial action. In these circumstances, your test centre will provide you with as much notice as possible and give you the choice of either:
  • A full refund*, or;
  • A transfer to a future test date.
* An additional bank transfer fee may be deducted by your bank. 
** Only copies of medical certificates from a certified medical professional can be accepted. Please keep the original document with you as we may require it for further verification.

Download: 
(Note: all form must be submitted by email to central@springboard4education.com

IELTS TEST POSTPONEMENT REQUEST FORM  

IELTS TEST CANCELLATION REQUEST FORM   


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